RETURN, REFUND AND EXCHANGE POLICY

Wow Glams Hassle-Free Return Policy

Wow Glams always wants you to love your purchase! However, if for any reason there's any mishap that makes you feel dissatisfied, we offer a simple and convenient return policy.

Returns:

You can return most items within 4 days of receiving them for a full refund (minus any original shipping charges). Returns shall only be considered if the thing you have ordered; We are not able to deliver those. Items must be returned in their original condition, with tags attached and unworn/unused. Please ensure you retain proof of purchase and the packaging for a smooth return process.

How to Return:

To initiate a return, please contact our friendly customer service team at info@wowglamstore.com. We will inquire about the reason for your return and try our best to assist you. In the case of a valid return (unreceived product, overcharge, or misshapen product), Wow Glams will provide you with a return authorization and instructions via email within 24 hours.

Exchanges:

Wow Glams don't believe in Exchange Policies as we try our best to give you the best products as you order and after judging everything. So kindly do go through products at each end and try to just be caution while making any product order booked. Because soemtimes By purchasing Product A people usually purchase Product B and then tell us that they have order the thing but not recieved that and when reciept is seen it is noted what they order. So if you find any issue must tell us on the spot or in 1 to 2 hours of booking that you have selected a wrong item that you don't want to purchase at info@wowglamstore.com. So Wow Glams Team shall be able to change the item accordingly your choice. But as far as it shall be recieved we shall no longer be helpfui for you in exchanging the product.

Refunds:

Once we receive your returned item(s) and verify that they meet the return criteria (unreceived product, overcharge, or misshapen product), Wow Glams Team will issue a full refund (minus any original shipping charges) for the product cost within 24-48 hours. Please note that original shipping charges will not be refunded.

Proof of Purchase:

For returns, Wow Glams Team may ask you to provide a copy of your order confirmation email or any other documentation related to your purchase to verify its authenticity.

Return Shipping Timeframe:

Please allow an additional 2-4 business days for your return shipment to reach us. This timeframe refers to the estimated time it takes for you to mail the return package back to Wow Glams after receiving the return authorization.

Return Processing Notification:

We will send you a confirmation email once your return is processed and the refund is issued. This email will notify you that we have received your return package and it has been approved for a full refund.

Customer Responsibility:

Customers are responsible for ensuring that items are packaged securely for return to prevent any damage during transit. Additionally, customers must provide accurate information regarding the condition and reason for the return. Failure to comply with these guidelines may result in delays or denial of the refund.
We commit to reviewing all return requests promptly and providing clear instructions for the return process. Upon receiving the returned item in its original condition, we will process the refund or exchange as per the agreed terms.