TERMS AND SERVICES

OVERVIEW

This website is operated by Wow Glams and Wow Glams Team. Throughout the site, the terms “we”, “us” and “our” refer to Wow Glams Team. Wow Glams Team offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting Wow Glams site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Wow Glams Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Wow Glams reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Wow Glams Website users can also make their own accounts to sign up and get all the offers, discounts and many things flexible.
Wow Glams are available to all genders and peoples of Pakistan and all countries and of all ages with no restrictions to anyone on as Wow Glams offers wide range of beauty products that targets ages, gender varitions accrodinly so if we says about the Audience so the Audience size of ours are too large. Also Wow Glams is here to make the best exprience and get the best service offer by Wow Glams Team.

SECTION 1 - ONLINE STORE TERMS

By agreeing to Wow Glams Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

Wow Glams reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Wow Glams Website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Wow Glams is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. Wow Glams reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices of Wow Glams products are subject to change without notice. Wow Glams reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Wow Glams shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy mention at last section of Wow Glams Website.
Wow Glams Team have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's or smartphone display of any color will be accurate.
Wow Glams reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. Wow Glams reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Wow Glams do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

Wow Glams Team reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy present at last of Wow Glams Website.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may or may not include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with Wow Glams. Wow Glams is not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
Wow Glams are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
Wow Glams Team may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
Wow Glams Team agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 9 - PERSONAL INFORMATION

At Wow Glams, your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy go to our website Wow Glams and at last of website you"ll be able to see the Privacy Policy Section.

SECTION 10 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, Wow Glams prohibited you from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. Wow Glams reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Wow Glams believe in making the finest beauty products in various catagories like hair care, skin care, body care, intimate care, feminine hyguene care, eye care, lip care, oral care, nail care, makeup products and many others. As they are mostly organic so there is like no gurantees or warranties of them because they are natural products mostly that varies from one other person useage and also as they are beauty, cosmetics and personal care so they don't need any gurantees or warranties to be offer.
For User Generated Content, Wow Glams acknowledge that we are solely responsible for the content or accuracy of any User Generated Content submit to the Website. Also Wow Glams further agree that we are responsible for any and all legal or financial liabilities and we don't go for any finances or money making forms as we are beauty products brand. If the users of Wow Glams finds any issue in any content that is against our criteria and is misleading or have misue must hit the team at info@wowglamstore.com
Wow Glams products are intended for their designated use only. Wow Glams is not liable for any injury or damage resulting from the misuse of products. Please read all product labels and instructions carefully on Wow Glams Website too and if you have any concerns or allergies, you can consult a healthcare professional too before using our products.

SECTION 12 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless. We are yet solely worlking beauty products firm. But also in future Wow Glams and our, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 13 - SEVERABILITY

Wow Glams at any event that provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 14 - TERMINATION

Wow Glams strive to create a positive and secure environment for everyone using our website and services. To maintain this environment, we've outlined some situations where we might need to terminate user access.
Protecting Our Community:

Wow Glams take the safety and well-being of our users seriously. This includes protecting them from abusive or threatening behavior. If a user engages in harassment, threats, or defamation towards Wow Glams, its employees, or other users, it may result in termination of their accounts. Wow Glams also need to safeguard our brand and intellectual property. Any fraudulent activity, such as using stolen credit cards or manipulating reviews, will be a serious offense. Similarly, using Wow Glams trademarks, logos, or copyrighted material without permission will not be tolerated and taken legal action against that. Spam and illegal content have no place on Wow Glams Platform. Posting spam, malware, viruses, or content promoting illegal activity is strictly prohibited and can lead to account termination.
To foster a respectful and welcoming community, Wow Glams have specific user community guidelines in place. Users who repeatedly violate these guidelines, such as engaging in disrespectful communication, might face termination of their access.

Maintaining a Secure Platform:

To manage system resources effectively and maintain data security, Wow Glams might consider terminating accounts that have been inactive for a significant period of time. The specific timeframe for inactivity will be clearly outlined within our terms and conditions. A nd that is inactivivty of 1 year span.

Transparency and Fairness:

Wow Glams understand that termination of access can be a serious matter. That's why we'll clearly define prohibited behaviors within our terms and conditions, so you always know what's expected.
Wow Glams is committed to providing a safe and enjoyable experience for all users. By understanding these potential reasons for termination, you can help us maintain a positive and secure environment for everyone.
Wow Glams reserve the right to terminate your access to the Website and Services at any time. In most cases, Wow Glams Team will notify you via email within a reasonable timeframe of the termination, along with the reason for such termination. However, we reserve the right to terminate your access immediately without notice in extreme circumstances, such as to protect the security of the Website and Services. But if it is a Spam, Harrasement or Fraudlent activity we shall terminate on spot.

SECTION 15 - ENTIRE AGREEMENT

At Wow Glams, the failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 16 - GOVERNING LAW

These Terms of Service and any separate agreements whereby Wow Glams provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

SECTION 17 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
Wow Glams reserves the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website Wow Glams or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 18: INTELLECTUAL PROPERTY

Wow Glams likely has specific concerns regarding the use of its trademarks, logos, and copyrighted material. Wow Glans is a legal identity. If found anyone person(s) using or misleading, by us or any Community person of Wow Glams the serious action shall be against those person(s)
Wow Glams wouldn't want anyone to use their trademarks, logos, or copyrighted material without their permission. This could dilute the brand's value or mislead consumers. Wow Glams wouldn't want their trademarks or logos used in a way that suggests an affiliation or endorsement that doesn't exist. Uncontrolled or Misleading use could damage the brand image if used in association with poor quality products or negative messaging. Wow Glams
Wow Glams retain ownership of any User Generated Content submit to the Website. However, by submitting UGC, you grant Wow Glams a non-exclusive, royalty-free license to use, reproduce, modify, publish, and display such UGC in connection with our marketing and promotional activities. You agree that your UGC will not infringe on the intellectual property rights of any third party. Wow Glams Team reserve the right to remove any UGC that violates these guidelines or our Terms of Service.

SECTION 19: DISPUTE RESOLUTION

Wow Glams values your Satisfaction:

Our Dispute Resolution Process as: Wow Glams take pride in offering exceptional beauty products and exceptional customer service. We understand that disagreements may occasionally arise, and we're committed to resolving them promptly and fairly. Here's an overview of the dispute resolution process we have in place to ensure your satisfaction:

Open Communication: Informal Resolution

Wow Glams believe in open communication and encourage you to first reach out to our friendly customer service team. You can contact them at info@wowglamstore.com Our dedicated representatives will listen to your concerns, understand the situation, and strive to find a solution that leaves you happy.

Collaborative Resolution: Mediation

If an informal resolution isn't achieved, Wow Glams offers voluntary mediation as the next step. Mediation involves a neutral third-party mediator who acts as a facilitator, guiding a constructive discussion between you and Wow Glams. The mediator's role is to help both parties reach a mutually agreeable solution. While the mediator won't impose a decision, their expertise can often lead to a fair and amicable outcome for everyone involved.

Binding Resolution: Arbitration

Should mediation not be successful, Wow Glams agrees to binding arbitration as the final step in the dispute resolution process. Arbitration involves a neutral third-party arbitrator, similar to a judge, who will hear arguments from both sides and make a final and enforceable decision. We will provide you with more specific details about the arbitration procedures once this stage is reached.

Wow Glams is committed to providing exceptional customer service and ensuring your satisfaction. If you have any questions or require assistance with any part of this process, please don't hesitate to reach out to our friendly customer service team. We're here to help.

Reach us at info@wowglamstore.com

Any claims for product defects or damages must be filed within 4 days of purchase. Claims can be submitted by contacting our Wow Glams Customer Services Team at info@wowglamstore.com We may consider claims in this this timeframe on a case-by-case basis for extenuating circumstances.Out of that we are not able to hinder over that case.

General Information

What is Wow Glams?

Wow Glams is a premier beauty brand dedicated to providing high-quality skincare, haircare, bodycare, feminine care, eye care, lip care, makeup, and beauty products. Our mission is to help you look and feel your best with our innovative, luxury, and effective beauty solutions.

How do I sign up for the Wow Glams Newsletter?

You can sign up for the Wow Glams Newsletter by entering your email address in the subscription and sign-up box located at the top right of our website. By subscribing, you'll receive updates on new products, special offers, and beauty tips. You can also see the detailed history of your orders as you will did on Wow Glams.

How can I stay connected with Wow Glams on social media?

You can follow Wow Glams on our social media channels, including Instagram, Facebook, Twitter, and YouTube, for the latest updates, beauty tips, and exclusive content. All social platforms' links are present at the right and last corner of the website.

Orders and Payments

How do I place an order on the Wow Glams website?

To place an order on Wow Glams, simply browse our product categories, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping information and payment details to complete your purchase.

What payment methods are accepted by Wow Glams?

Wow Glams accepts various payment methods, including Cash on Delivery, major credit cards (Visa, MasterCard, American Express, etc.), microfinance bank payments (Easypaisa, Jazzcash, Nayapay, etc.), and other secure payment options available at checkout.

Can I change or cancel my order after it’s been placed on the Wow Glams website?

If you need to change or cancel your order at Wow Glams, please contact our customer support team via email at support@wowglamstore.com or any social platform from which you have ordered within 12 hours. We will do our best to accommodate your request before the order is processed and shipped. After that time, we shall not be able to assist you, and it shall cost you as our delivery services are too fast.

Shipping and Delivery

How long does Wow Glams packages shipping take?

Shipping times vary based on your location. Typically, orders are processed within 1 business day, and then standard shipping takes 2 to 4 business days to reach your doorstep at the address you provided. Express shipping options are also available for faster delivery and cost you extra.

Do Wow Glams offer international shipping?

Yes, Wow Glams offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. For international shipping, kindly after making the order, reach the team at support@wowglamstore.com for further procedure of payments and criteria to be fulfilled for international deliveries.

How can I track my Wow Glams package?

Once you order any product on the Wow Glams website, you will receive a confirmation email with an order number. Within 1 business day, as we ship your parcel through the courier, you will receive an email with shipping details and a package tracking number assigned by the courier. You can directly see the status of the package on the courier's website using the tracking number provided in the email.

Returns and Refunds

What is Wow Glams' return policy?

Wow Glams wants you to be completely satisfied with your purchase. If, for any reason, there is any misplaced product assigned to you, you can return the product within 4 days of receipt for an exchange. Please refer to our Return Policy page for detailed instructions. For more details, you can visit our policy at Return Policy

What if I receive a damaged or defective product?

Wow Glams delivery and packaging process is too safe and secure, but if by any chance you receive a damaged or defective product, please contact our customer support team at support@wowglamstore.com or any of our social platforms immediately with your order details and a photo of the issue. We will arrange for a replacement after reviewing the details.

How can I track my Wow Glams package?

Once you order any product on the Wow Glams website, you will receive a confirmation email with an order number. Within 1 business day, as we ship your parcel through the courier, you will receive an email with shipping details and a package tracking number assigned by the courier. You can directly see the status of the package on the courier's website using the tracking number provided in the email.

Product Information

Do Wow Glams products have expiration dates?

Yes, all Wow Glams products come with a shelf life, typically ranging from 6 months to 2 years, clearly marked on the product. We recommend using the products within the specified timeframe to ensure their efficacy and safety.

How often should I use Wow Glams products?

Wow Glams product usage frequency depends on the specific product and your individual beauty and self-care routine. Each product page provides detailed instructions on how and when to use the product for optimal results.

Are there any side effects to using Wow Glams products?

Wow Glams products are formulated to be safe and effective for all skin types. However, some products may have specific precautions mentioned on the product page. Please review these details carefully before use.

How should I store my Wow Glams products?

To ensure the longevity and efficacy of Wow Glams products, store them in a cool, dry place away from direct sunlight and excessive heat, ideally at a temperature of around 20°C.

Product Authenticity

How can I ensure I am purchasing authentic Wow Glams products?

To ensure you are purchasing authentic Wow Glams products, always buy directly from our official website. We do not authorize any other websites or stores to sell our products. If you have any concerns about the authenticity of a product, please contact our customer support team.

Customer Support

How can I contact Wow Glams customer support?

You can reach the Wow Glams Customer Support Team via email at support@wowglamstore.com or by filling out the contact form on our website. We are available to assist you with any questions or concerns.

Order Issues

What should I do if I haven't received my order confirmation email?

If you haven't received your order confirmation email within a few minutes of placing your order, please check your spam or junk mail folder. If it's not there, ensure that the email address you provided is correct. You can also log into your Wow Glams account to check your order status. If you still cannot find the confirmation, please contact our customer support team at support@wowglamstore.com for assistance.

What if my order is missing items?

If your order is missing items, please contact our customer support team immediately at support@wowglamstore.com. Provide your order number and details of the missing items. We will investigate the issue and ensure that the missing items are shipped to you as soon as possible.

How do I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer support team at support@wowglamstore.com within 12 hours of placing your order. Provide your order number and the updated shipping address. We will do our best to accommodate your request before the order is processed and shipped. Once the order has been dispatched, we will be unable to change the shipping address.

Discounts and Promotions

Are there any special offers or discounts available at Wow Glams?

Wow Glams frequently offers special promotions, discounts, and exclusive deals to customers. Sign up for our newsletter to stay updated on the latest offers and new product releases.

How do I get and use Wow Glams discount codes or promotional offers?

To use a Wow Glams discount code or promotional offer, follow our newsletter, social media platforms, and your favorite influencers. You can enter the code at checkout in the designated field. The discount will be applied to your order total.

Reviews and Feedback

Can I leave reviews for Wow Glams products?

Yes, Wow Glams encourages customers to leave reviews for the products they purchase. Your feedback helps us improve our products and provides valuable insights for other customers.

Accounts and Passwords

What should I do if I forget my Wow Glams account password?

If you forget your Wow Glams account password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password via email. If you still encounter issues, you can contact us at support@wowglamstore.com.

Careers and Opportunities

How do I apply for a job at Wow Glams?

Wow Glams is always looking for talented individuals to join the team. Follow our social media platforms for upcoming job posts if available, and if you think that you are pro enough to join us having any skill, you can share your portfolio and details specifically via email at career@wowglamstore.com.

Additional Information

Can I purchase Wow Glams products in stores?

Currently, Wow Glams products are only available exclusively through our website, Wow Glams, and that's our only official outlet. Stay tuned for updates on any future retail availability.

How do I participate in Wow Glams giveaways and contests?

Follow us on our social media channels and subscribe to our newsletter to stay updated on upcoming giveaways, contests, and special promotions. All social platforms' links are present at the right and last corner of the Wow Glams website.

Can I pre-order upcoming Wow Glams products?

Yes, Wow Glams occasionally offers pre-orders for upcoming product releases. Sign up for our newsletter or follow us on social media to be notified of pre-order opportunities. All social platforms' links are present at the right and last corner of the website.